Can I change the voluntary excess on my Home Insurance after I've bought my policy?

You can change your voluntary excesses mid-term by contacting us via Live Chat. Live Chat is available Monday-Friday 8am-8pm, Saturday 9am-5pm, and Sunday 9am-2pm. Just so you know, if you have an open claim on your policy, your previous excess will still apply to that claim. Changing your excess may increase or reduce your overall premium.