Will I need to complete a claim form?

Yes. 

To make a claim you can do this online by going to MyAccount and pressing the make a claim button or by speaking to one of our advisors on Live Chat (Monday - Friday 9am-5pm). 

Alternatively you can call us to report a claim on 0345 601 7072 during opening hours (Monday - Friday 8am-8pm and Saturday 9am-4pm).

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  1. How do I make a Home Insurance claim
  2. How do you deal with claims for electrical items such as mobile phones or laptops? Do you repair or replace them?
  3. How will I receive payment when my Home Insurance claim is settled?
  4. How do I find how much the claim cost?