I've been told to call my dedicated claims team about my Home Insurance claim. Who are they?
They're the people who help you through your claim, and their details will be included on any communication from us.
If you can't find the details for your dedicated claims team please call us on 0345 601 7072. (Monday - Friday 8am-8pm and Saturday 9am-4pm).
Each claim is different and may involve several different aspects. Therefore, depending on its complexity, your claim may be assigned to different people with expertise in specific areas.