Is my policy live? The start date of your policy is in section 3 of your certificate of insurance, and in the cover details section of you schedule of insurance. Did this answer your question? Yes No Did our answer save you a phone call? Yes No Please let us know how we did, but please don't leave any personal or policy details Thank you for your feedback Send feedback Live Chat Related articles As I'm moving home, what do I need to do for my Home Insurance? What should be done if someone on the Home Insurance policy passes away? What are Specified Items and what are they covered for? What is Office Equipment and is it covered by my Home Insurance policy?