What happens if I need to make a claim on my Home Insurance in the time between receiving my renewal documents and the renewal date?
If you make a claim after we issue your insurance invitation then your renewal price and policy may change. We'll review your policy again and this could lead to an increase in premium, endorsements or excesses being applied, a reduction of your no claims discount, or, in extreme cases, being unable to offer a renewal. Whatever the outcome, you need to tell us and we'll let you know as soon as possible.