When will my Car Insurance claim be closed?

Claims can remain open for several reasons and there are also different types of claims. With this in mind, you can call your dedicated claims team on the number we've provided to discuss your particular claim. The time scales we give you are approximate as each claim varies. We do keep an eye on the progress with the other party's insurer and sometimes this can take longer than we'd hope, although our aim is to always keep you informed.