I've had an accident; can I have a courtesy car?

Yes, if you use one of our recommended repairers and your car is repairable, our aim is to get you a courtesy car within 2 working days of our agreement to proceed with your claim.

Your courtesy car will be a 3 door hatchback such as a Ford KA or Nissan Micra. It will be supplied when your car is taken in to be repaired and available to use until your car is repaired.

If your car isn't repairable, then we won't be able to provide a courtesy car.

However, if we're confident that we'll be able to recover our costs we may be able to arrange a hire car of a similar sized model to your damaged car. Any costs incurred will be claimed directly from the responsible party.