If I suspect fraud, what should I do?


esure's Fraud Team are committed to the prevention and detection of fraud and the protection to our customers

If you suspect fraud on a policy, please email Fraud.Team@esure.com or for claims concerns use report.insurance-fraud@esure.com An investigator will review your concerns and get back to you.

We know it is important to you that we show our commitment to the prevention and detection of fraud. We want to make sure you are protected and by doing this we hope to keep our insurance premiums down.

You can find out more about our approach to tackling insurance fraud from our award winning team here.

If you require further information please call us on:

Car - 0345 608 6023

Home - 0345 607 7290

Or

You can speak to our Live Chat Team (they're online Mon-Fri 8am-8pm, Sat 9am-5pm, Sun 9am-2pm). If they're available there will be a button below. If there isn't a button, they may be a bit busy, so please try again after a few minutes.