How do I change my Direct Debit payment details?
If you need to find out more about your Direct Debit details, please log in to your Account and access your documents. The credit documents in your Account explain how much you are paying, and when, and your Confirmation of Direct Debit details your bank details, and your Direct Debit Guarantee. If you need any help with your payments, to change your details, or need to discuss this further, please get in touch via live chat. We're available Monday-Friday 8am-7pm, Saturday 9am-5pm and Sunday 9am-2pm'.