What is the cooling off period on my policy?

The cooling off period for your policy is 14 days from the start date of your policy or your renewal date.

If you are cancelling your policy within the cooling off period after your renewal date, there is no administration fee to pay and you will be eligible for a refund of any premium as long as you have not made a claim in this period. 

If you have just bought your policy and decide it is not suitable for you and choose to cancel the policy within the cooling off period, an administration fee may apply.

For more information about our car insurance administration fees, please click here.

To speak to us about cancelling your policy please call us on 0345 045 1000.