When will my first Direct Debit be due? We'll collect it on or after the same date every month and this will be confirmed in your documents.To view them simply visit your Account. Did this answer your question? Yes No Did our answer save you a phone call? Yes No Please let us know how we did, but please don't leave any personal or policy details Thank you for your feedback Send feedback Live Chat Related articles I need to make a payment? I've been contacted by a debt collector? How do I change my Direct Debit payment details?