How do I make a Car Insurance claim?

If your claim involves another vehicle

Please call us on 0345 603 7872.

If your claim doesn’t involve another vehicle

Please make a claim by signing in to My Account and clicking on ‘Make A Claim’.

If you've had an accident and your car isn't drivable

Please call 0800 085 8533 to arrange for your car to be recovered – lines are open 24/7.

If you’re making a windscreen claim 

You can either click here or call 0800 085 8459.

If you’d like to claim on one of your Optional Extras

Please call one of these relevant numbers:

  • RAC Breakdown Assistance: 0800 085 6837
  • Key Cover: 0800 085 4913
  • Misfuelling Cover: 0800 085 8556

Important. In all instances, you’ll have to pay the excesses show on your Policy Schedule.