How do I make a Car Insurance claim?
If your claim involves another vehicle
Please call us on 0345 603 7872.
If your claim doesn’t involve another vehicle
Please make a claim by signing in to My Account and clicking on ‘Make A Claim’.
If you've had an accident and your car isn't drivable
Please call 0800 085 8533 to arrange for your car to be recovered – lines are open 24/7.
If you’re making a windscreen claim
You can either click here or call 0800 085 8459.
If you’d like to claim on one of your Optional Extras
Please call one of these relevant numbers:
- RAC Breakdown Assistance: 0800 085 6837
- Key Cover: 0800 085 4913
- Misfuelling Cover: 0800 085 8556
Important. In all instances, you’ll have to pay the excesses show on your Policy Schedule.