My car keys have been stolen, what should I do?

The first thing you need to do is make your car secure. Then report it to the police and make sure they give you a crime reference number.

If you've added Key Cover optional extra, then we'll replace your car keys and this won't count as a claim on your policy. You can check this on your schedule of insurance.

If you don't have Key Cover, you'll need to contact us to make a claim.