How do I renew?

If you're on an automatic renewal you don't need to contact us as we'll take your updated payments on the usual date, from your current method of payment.

We'll collect your payments 3 days before your renewal date.

You can check whether you're on auto-renewal, find your renewal price and monthly direct debit payments by downloading your:;

  • Renewal Acceptance Letter
  • Modification to Payments of Running Account Credit Agreement
  • Direct Debit Confirmation

Not on automatic renewal?

We will need to speak to you to renew your policy.

You can speak to our Live Chat Team (they're online Mon-Fri 8am-8pm, Sat 9am-5pm, Sun 9am-2pm). If they're available there will be a button below. If there isn't a button, they may be a bit busy, so please try again after a few minutes.

Otherwise, our number is:

Car - 0345 601 6166

Home - 0345 604 3682