I made a claim on my Car Insurance (that wasn't my fault), so why has my premium gone up at renewal?

Your premium can change at renewal time for a number of reasons. As you enter into a new 12-month contract with us at renewal time and we apply our new rates for that year, the price increase is therefore not necessarily linked to your claim.

Need additional help?

You can also contact one of the Live Chat team to help with your query (theyu2019re online Mon-Fri 8am-8pm, Sat 9am-5pm, Sun 9am-2pm).