I am struggling to make payment for my insurance, can you help me?

If you need to take a temporary break from making your payments, we may be able to help you defer your future payments. You wonu2019t need to pay any additional charges to do this, but you will need to agree to a new payment schedule.

Please donu2019t cancel any payments without speaking to us.

If your occupation has changed please let us know when you contact us.

We'll do everything we can to help. Please contact us as soon as possible. Our calls are confidential, and we can speak to somebody else on your behalf if you prefer u2013 we'll just need your permission first.

We ask that you please call us on:

Car - 0345 608 6023

Home - 0345 607 7290


You can speak to our Live Chat Team (theyu2019re online Mon-Fri 8am-8pm, Sat 9am-5pm, Sun 9am-2pm). If theyu2019re available there will be a button below. If there isnu2019t a button, they may be a bit busy, so please try again after a few minutes.

You can find more impartial advice online with Money Advice Service and the Citizens Advice Bureau.