I am struggling to access some of your Digital Services

We want to make sure that everyone has equal access to all our online services. At esure we are always looking at making changes to our website, making it simpler and easier to use, so that it complies with the industry standard for web accessibility.

If you click here you will be taken to our accessibility page which will give you detailed information on alternative ways you can speak to us. 

You can also ask somebody to represent you. There are 3 ways you can do this:

  1. Provide us with a written request (via letter or email) that a named person can act on your behalf. Click here for our postal address
  2. You can also call in, and after passing security questions you can provide permission for someone to handle the call on your behalf
  3. If someone has Power of Attorney and they can provide evidence of this

If you do wish to call us, please use:

Car - 0345 045 1000  

Home - 0345 607 7290    

Claims - 0345 603 7872


You can speak to our Live Chat Team (they’re online Mon-Fri 8am-8pm, Sat 9am-5pm, Sun 9am-2pm).