I have difficulty with my eyesight. What is the best way I can access my policy?

If you do struggle with viewing your policy we’d be happy to talk to you. You can use the numbers below to contact us:

Car - 0345 045 1000  

Home - 0345 607 7290    

You can also ask somebody to represent you.

There are 3 ways you can do this:

  1. Provide us with a written request (via letter or email) that a named person can act on your behalf. Click here  for our postal address;
  2. You can also call in, and after passing security questions you can provide permission for someone to handle the call on your behalf
  3. If someone has Power of Attorney and they can provide evidence of this