When will I get my Excess back?
If we were unable to waive your excess at the start of the claim, then this should be reimbursed to you once your claim is settled.
If you have MLP (Motor Legal Protection) then we will look to recover this back from the other party on your behalf.
If you did not choose to take out MLP with your insurance policy, you will need to request this back from the Third Party Insurer yourself. Please ask us for their contact details if this is the case.