What is an Uninsured Loss?

An uninsured loss is a measurable financial loss that you've suffered as a result of an accident that wasn't your fault, that's not covered by your policy. There are two categories of uninsured losses: recoverable and unrecoverable uninsured losses.

If you took out Motor Legal Protection optional extra with your policy, we'll help get your recoverable losses back on your behalf.

If you didn't take out Motor Legal Protection, you'll need to request payment of your uninsured losses from the third party's insurer yourself, once liability has been accepted. We can give you their contact details and confirm if your claim's been settled.