Why is my Claim being abandoned and what does this mean?
If we have written to you to advise that we are abandoning the recovery of your claim, this means that we have made the decision not to pursue the claim against the Third Party any further and will now close the claim.
This is either because we have tried everything that we can to make a recovery of your claim costs from the other party, but it is not financially viable for us to pursue the claim any further. Or, because we have thoroughly reviewed all options available to us at the start of the claim and we have no route to follow to make a successful recovery.
This is never a decision that we take lightly, and our handlers will always try to explore all options available to them before abandoning a claim.