Why have you offered to help the person claiming against me?
If someone else is involved in an accident with you and there’s the possibility we’ll need to pay some of their costs, we’ll offer our services.
This helps us manage any disputes over costs, keeps the costs low, and gets your claim settled faster. By keeping costs as low as possible means the overall claim costs tends to be significantly less, which means we can offer competitively priced insurance to you and other customers.
It also means your claim is likely to be settled and closed faster, as there will be less disputes over costs.