What is Home Emergency Cover?

Home Emergency cover is underwritten by Inter Partner Assistance SA (UK Branch) which is part of the AXA Group and can be added anytime throughout the policy year. Your policy provides assistance in the event of the specified Home Emergencies, which impact the safety and security of your home, potentially rendering it uninhabitable.

It's not designed to replace your buildings and contents insurance and won't provide assistance for normal day to day home maintenance.

They'll pay subject to an overall limit of £500 (including VAT), per claim, for the call out charge, labour costs, parts and materials. This includes a £25 excess. It provides customers with access to approved contractors, day or night, 365 days a year, if a sudden unforeseen home emergency occurs which requires immediate corrective action to: Prevent damage or further damage to your home; make your home safe or secure; plumbing and drainage including blocked drains; the failure of your main heating or hot water systems; toilet unit; home security; lost keys.