Why has my renewal premium gone down?

Your premium may have decreased for a few reasons. If you've made changes to your policy in the year. The way we rate your insurance risk. These are the same for all customers, new or existing, and include factors like your level of cover, postcode, and property details.
Don't worry, your cover will remain the same (subject to any underwriting changes - see the 'Renewal Update' page in your renewal pack) and is Defaqto 5 Star rated as before.