I've had an accident and my car isn't driveable, how long will it take for you to recover my car from the roadside?

First contact the repairer who carried out the work. They should be able to fix it. If the repairs were carried out by one of our recommended repairers and you're still not satisfied after speaking to them, you can speak with one of our claims specialists who'll be happy to help.
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  3. When will I get my Excess back?
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